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Asseco Data Systems launches qualified e-Delivery service

The introduction of a registered electronic delivery is another step on the road to the digitization and reduction of paper documents. e-Delivery will enable companies and individuals to send registered letters with the acknowledgment of a receipt in a digital form. The legal effect of sending correspondence electronically will be equivalent to the traditional delivery of paper documents. In addition to Poczta Polska, qualified e-Delivery solutions are also offered by commercial companies, including Asseco Data Systems.

According to the government's announcements, e-Delivery will be the primary and, for many entities, mandatory way to communicate with the public administration. The implementation process will be spread over time, but starting in 2024, all public entities (government administration, state control and law protection bodies as well as budget units serving them, the National Health Fund - NFZ, the Social Insurance Fund - ZUS, the Farmers' Social Security Fund - KRUS, universities, the Polish Academy of Sciences, local government units and their unions), as well as representatives of public trust professions and business entities corresponding with them will be obliged to implement e-Deliveries. Only already registered sole proprietorships can benefit from the vacatio legis until 2026. The absolute exception is the Justice Department, which will not have to fulfill this obligation until 2029.

Much more than "secure email"

In order to use the e-Delivery service, both companies and individuals will receive a unique electronic delivery address assigned by the Minister of Digitization. It will consist of 36 characters linked to the entity that owns it. Information about the assigned address is stored in the Electronic Address Database (BAE).

An e-Delivery address is sometimes mistakenly associated with an e-mail address. Meanwhile,  e-Delivery is a much more advanced solution with additional features and higher security. Among other things, it allows one to determine who is the sender, who is the recipient, and the identity of both parties is confirmed. In addition, the legal effect of a delivery via Registered Electronic Delivery service cannot be challenged, which means it can be used as evidence in legal proceedings. The sending process is carried out with confidentiality of information, and the date and time of sending or receiving the delivery is legally confirmed.

e-Delivery in dealing with administration, business and customers

Both a legal entity (company) and an individual will be able to set up an e-Delivery box from Asseco Data Systems. The service offered by Asseco Data Systems can be tailored to the individual needs of an organization and allows for an integration with corporate solutions, such as office or document circulation systems. It makes it possible to exchange correspondence with each party: public administration, individuals, companies.

"E-Delivery is a service that has been lacking on the Polish market. This solution will make it much easier and faster not only to conduct business, but also to deal with everyday matters. Sending correspondence will no longer depend on the working hours of post offices and its security will be much higher, as third-party interference will be completely excluded. In addition, all correspondence is available in one place with proof of posting, execution and delivery. This will be of particular importance in case of any disputes" - said Paweł Wojtaszyk, Product Manager at Asseco Data Systems. "E-Delivery is the last missing trust service defined at the EU level. This market is forming just as we speak. As a provider, we are hoping to build such a market for electronic delivery, where the synergy of public and commercial providers will encourage recipients to make extensive use of e-Delivery throughout the European Union" - he added.

According to the Asseco expert, eventually, the address for electronic delivery will be used in every administrative and judicial procedure. Public administration bodies will send all correspondence this way. If a citizen does not have an electronic delivery address, offices will use a hybrid service, that is, they will send documents electronically, which will be printed and delivered in paper form as well.


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